How it works

A clear route through a franchise dispute.

Four stages, from your first call to a settlement or, if needed, a handover to a franchise specialist solicitor. You decide at every stage whether to go on.

  1. Enquiry

    You call or email us in confidence.

    • Free initial discussions, with no obligation
    • Nothing is sent to your franchisor or anyone else
    • Tell us about any deadline or court date straight away
  2. Assessment

    We look at the facts and your franchise agreement and tell you plainly where you stand.

    • Which of our services, if any, fit your situation
    • Whether you need a solicitor now
    • Terms agreed in writing before any paid work: £250 a week per case
  3. Pre-legal work

    We do the groundwork that settles most disputes.

    • Pre-legal advice on your agreement and options
    • Evidence gathering and a clear case file
    • Negotiation with your franchisor
    • Preparation and support for mediation or arbitration
  4. Resolution or lawyer handover

    Most disputes end in an agreement. If yours needs a solicitor, you start with the work already done.

    • A settlement you understand before you sign
    • Or a franchise specialist solicitor, with your case file handed over
    • Any referral fee disclosed to you in writing

Questions and answers

How long does it take?

It depends on the dispute and on how quickly your franchisor responds. We will give you a realistic view at the assessment stage.

Do I have to commit to all four stages?

No. You decide at each stage whether to continue.

Call or email Martin today, in confidence

Tell us what has happened with your franchise, in confidence.