Evidence and fact-finding
Turn a box of papers into a clear case.
Franchise disputes are decided on documents: what was promised, what was signed, what was paid and what happened next. We gather the evidence, put it in order and show what it does and does not prove.
What we gather and review
- The franchise agreement, side letters, operations manual and any variations
- What you were told before you signed: the prospectus, disclosure documents, financial projections, emails and notes of meetings
- Correspondence with your franchisor, including texts and messages
- Your trading figures, management accounts, fee and royalty payments and marketing levy contributions
- Evidence about territory, supply, pricing, training and support
- Any warning letters, breach notices or termination notices
What you get
- A chronology: a dated timeline of what happened, with each event linked to the document that proves it
- An indexed case file, ordered so a negotiator, mediator or solicitor can read it quickly
- A summary of the key issues and where the evidence is strong or missing
Build the paper trail now
Disputes go best for the side with a calm, written record. From today, raise concerns with your franchisor in writing, keep copies of everything, and note phone calls with the date, who you spoke to and what was said.
If your dispute goes legal, this becomes your evidence pack. A solicitor who receives a clear chronology and indexed documents does not need to spend hours gathering and sorting them, which can save thousands of pounds in legal fees.
Questions and answers
What if I do not have everything?
Most people do not. We identify what is missing and how it might be obtained, including documents your franchisor holds.
Is what I send you kept confidential?
Yes. We do not share your documents with your franchisor or anyone else without your agreement. Please note that communications with us are not covered by legal professional privilege in the way communications with a solicitor can be.
Call or email Martin today, in confidence
Tell us what has happened and what documents you have.